A Microlearning Capability for a Busy Biopharmaceutical Workforce

Student directed training program providing information just-in-time as students realize they need it, while integrating continuous learning with the busy work and home lives of today’s employees.
Categories
Incumbent worker training
Project status
100% Completed

Industry Need

The fast-paced, dynamic environment of biopharmaceutical manufacturing requires companies and their employees to continually learn and grow in order to stay competitive. As a result, workforce training must become a routine part of the job, not a once-a-year (or less frequent) event. At the same time, educational research is clear: to be most effective, employee training

should be active, engaging, and relevant, while at the same time being practicable for the working, busy employee. This implies that in-depth training only at hiring time is insufficient. It also implies that educational content should be tailored to specific work environments, includes tools and processes that an employee is likely to encounter, be short enough to fit into busy schedules, and is easily searchable as specific needs arise.

Solution

Workforce training programs should strive to be more student-directed, providing information just-in-time as students realize they need it, and should be better at integrating continuous learning with the busy work and home lives of today’s employees. This approach is sometimes referred to as “microlearning”.


This approach will allow employees to suggest training materials they would like to see, allowing training departments to better match training offerings to demonstrated training needs.


By supporting this new style of training, industry will be able to provide real-time, continuous feedback on identified workforce needs. They also will be able to reduce costs, while improving the specificity and relevance of their training offerings. The overall impact will be a better trained, more engaged workforce, at lowered training costs.

Outputs/Deliverables

  • Nine total units were created for TFF and four were created for Cell Banking.
  • The length of each unit ranges from 40 seconds to 2 minutes.
  • Closed caption is available for each unit.
  • The next iteration of the content delivery platform was created and included the capability to search content, capability to display assessment questions, and refined look & feel.

Impacts

On-demand, interactive, employee-driven training for the busy employee

Reduced costs and improved specificity and relevance of biopharmaceutical training offerings for a better trained, more engaged workforce

Publications

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Project Lead

Fraunhofer USA

Fraunhofer USA

Participating Organizations

University of Maryland College Park

University of Maryland College Park